How do I place an order for a custom stamp or letterpress card?
You can place an order by clicking the "Add to Cart" button after you enter the text that you would like on the stamp in the "stamp text" or "card text" field.
Do you send proofs?
For all custom items, I will email a proof to the email address that you provide when you check out, usually within 2 business days of when your order is placed. Please reply to approve the proof so I can get started on making your stamp. Make sure to add amy[at]yellowfishpaperie[dot]com to your safe sender list, sometimes my emails end up in your spam folder. If you haven't received a proof in two business days, check there.
When will my stamp arrive?
Stamps usually ship between 3-5 days after your order is placed, assuming a timely approval of the proof. All domestic (US) stamps are shipped using USPS 2-5 day first class shipping unless other arrangements have been made. International orders usually take 2-3 weeks but can take up to 6 weeks depending on your customs office. All customs fees, vat, tarrifs, and any other fees assigned by the importing country are the buyer's responsibility.
When will my letterpress cards arrive?
For non-custom cards, they usually ship between 3-5 days after purchase with 2-5 day USPS shipping. Custom cards can take up to 2-3 weeks before shipping.
Do you accept returns?
Because of the custom nature of most of my items, returns and refunds are not recommended. I send a proof before completing each stamp so you can make sure everything looks just the way you would like it. I will offer a refund or a replacement for any personalization error that I make. If you have another problem with your stamp please let me know, I'm easy to work with and want you to be happy with your purchase!